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Return Policy |
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Return Policy
You may return most items sold by White Crane within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, click here).
We cannot accept returns of certain items, including:
- Any item that is returned more than 30 days after delivery.
- Any CD, DVD, VHS tape, book, software, or cassette tape, that has been opened (taken out of its plastic wrap).
- Any item that is not in its original condition, is damaged, or is missing parts.
Returning a gift?
If the item you're returning was not designated as a gift when purchased or if it was not shipped directly to you from White Crane, please note that the refund will be issued to the gift giver.
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